Average Reviews:
(More customer reviews)I bought the V500AM-2 from Amazon and an extra headset at another site. I already had a 2-line phone system (gigaset 8825), but was getting a lot of complaints about noise from WiFi and microwave. I tested the V500AM phone by making a call on one handset using line 2 to the other handset using line 1. Standing next to the microwave: no noise. This phone is so quiet that if the other person stops talking you think the phone has gone dead. I tested distance across the street and down the block. Great distance! When you go too far it gives a beeping warning in the handset. Who needs to go further than inside the neighbors house?
Update on phone distance: One reason it worked so well going across the street is that my base unit is on the second floor at the front of the house. Using the phone at ground level in the backyard I can go out of range if at the opposite corner of the house and more than 50 feet back. I had hoped to get my whole yard, and if I had my phone centrally located it would have worked. Still pretty good though, and the little beeping sound as you go out of range keeps you from losing the connection or even any clarity (just don't keep going away when you hear the beeping). The distance warning beeps are just loud enough to hear but not overwhelming to the conversation and the other party cannot hear it.
So here are the other pros and cons, comparing to my original gigaset 8825 system:
Pros:
The V500 handset fits very nicely in my pocket since it is flat or it can be clipped on.
The V500 has much better battery life, and has no interference in the signal.
You can choose which line to use for outgoing calls (could not do that with gigaset).
Speakerphone on base unit is really good, person on other end cannot tell you are on speakerphone unless you turn your head away.
Directory is central, adding an entry on any handset adds it to all handsets and the base automatically.
It lights up! In my office I turn the volume to 0 and I know it is ringing when it lights up. Great when on one line and the other line starts ringing.
"Quiet" button allows silencing of incoming calls that you intend to ignore.Cons:
The V500 has actual handset naming, but the intercom feature only knows the other units by their intercom number (not name), whereas the gigaset let you centrally name the handsets for intercom purposes.
The base unit display and keys are impossible to read if placed any distance back on the desk because the back of the unit is not raised much. Not a big deal to me, I do not use the base much except to hit the flashing line button when a call comes in to talk using speakerphone.
Cannot (easily) return calls which come from outside your own area code. The phone does not understand prefixing numbers with a "1", so calls that are missed that come from another area code cannot be returned since is missing the leading "1". Adding these numbers to the directory requires editing the number to insert the 1. These problems stem from the product originally coming from Europe. I wish I could hope for a firmware update.
Notes:
I'd love to be able to buy another cradle, then the base unit's handset could be used remotely. This product is made by Siemens, marketed by Verizon. Although the user manual says you can go to[...] for more product info or help, you won't find any reference to this phone anywhere on the Verizon site (at this time). Calling the support number in the user manual will get you a Siemens support person located in Ireland.
Summary:
Overall I love this phone and will expand out to the full set of handsets possible. Once I have my directory loaded with my contacts, the "cons" become minor issues.
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The Verizon family of DECT 6.0 phones have taken all of the conveniences of standard phones, significantly improving their preformance to bring you the next generation of cordless phones. Intercom and polyphonic ringtones in, addition to longer physical range, clear sound quality, security coding technology and enhanced battery life, the Verizon V500AM family delivers a stylish, sophisticated, yet easy-to-use basic DECT 6.0 cordless phone with answering machine.
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