Average Reviews:
(More customer reviews)The service provided by the company who ships the batteries is friendly and customer-centric. The batteries arrived sooner that I expected. The company who shipped the batteries responded without delay to my questions.
The battery shipped could be stuffed into my cordless phone with a little maneuvering of the plug-in cable. So far (a few weeks after first installing the battery), the batteries are working fine.
The description says "Vtech Communications #00102 #27910 Replacement Battery by Vtech". However, a phone call to VTech confirmed that VTech does not stock replacement batteries for many discontinued cordless phones, including this battery.
The description should not mention "VTech" as it implies that the battery is made by VTech. The description should explain this clearly. As a reassurance to the purchaser, the company selling these batteries should say: "The batteries that are shipped can be returned for a full refund, including return shipping, if they do not fit or if they do not work. Even if the battery is not 100% identical to the original, try one out first and allow it to fully charge according to the package directions."
The product shipped is NOT, in fact, an exact replacement. The batteries shipped are not physically identical to the original. The instructions on the package suggest that the battery should match exactly the original for it to be considered a replacement. However, the battery shipped could be stuffed into my cordless phone with a little maneuvering.
If you own a four-phone cordless set, before ordering four of these batteries and paying the ridiculously high shipping charge (based on per-item, ignoring the fact that it costs the same postage to ship one or to ship four), consider buying a new cordless phone set from VTech. When I called VTech, they were sorry that they didn't have a replacement battery and offered a 15% off discount code. The prices for some new VTech cordless phone sets are pretty low.
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Battery 27910
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