Average Reviews:
(More customer reviews)I bought this phone to replace an older VTech 2426 phone (which incidentally is a far superior model). I saw that the 5823 is 5.8 GHz and on the merits of not interfering with the wireless network traffic buzzing around my house, I bought it.
This proved to be a terrible mistake. Caller ID functionality for Vonage mysteriously stopped working even though this phone's REN is rated at 0.1b. I spent weeks on the phone with tech support.
Additionally,the voice quality is terrible. Any time we make long distance calls we are constantly told that it sounds like we are conversing into the handset from across the room. We have to yell to make ourselves (barely) heard.
Out of desperation, I used my rudimentary electronics skills to put my old 2.4GHz Vtech 2426 back together. I cleaned it up, dusted it out, charged it, and guess what. Voice quality is back. Caller ID is functioning once again as well. Regardless of whether you have Vonage, I would avoid the 5823 phone altogether.
For Vonage users, however, it is an absolute no-no. Save yourself months of misery and frustration.
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Vtech IA 5823 - 5.8 GHz Cordless Phone System w/ caller ID / Call waiting
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